Texstar Properties
Awful company

This company is horrible I am renting a house that texstar properties are managing and when i got to look at the house i liked the house but the house was left very dirty and unclean the owners had to rush out because he got orders to move to another state so i know they did not have time to clean like they really wanted to, so they left it up to texstar properties to make sure the house was ready to be moved into but they did not do one thing in the house i have everything on video which is about an hour long.

The house had 376 holes from pictures the owners had, some of the holes are very large i can stick my finger through them... Me and my wife and my little girls were on our hands and knees scrubbing the base and the walls... The ceilings where all the air vents were was black from the dust of the ac unit the kitchen was filthy... Huge holes in the walls and food spilled in the cabinets, this is not at the owners because i know they didn't have time to clean they did a rush move and had to leave very quickly because i met them while they were moving i don't think they have any idea about none of this.

There was food on some of the doors through out the house and the furnace filter was filthy now i asked them to show me receipts of everything but they couldn't and if they have them they are fake because i have video of the entire house because they told us they hired a cleaning lady and if you seen the house before we cleaned it you can tell that is a lie and a cover up i will post the video if i could on this sight.

Texstar is very unreliable they will have your payment in there building and they will not record it until the next day and make you pay late charges. Because that money goes right in there pocket so they want you to be late that is why if your payment is not there on the first then the very next day you will have a late fee so be careful putting your money in the night drop on the first of the month because they will not record some of them and make you pay a late charge the next day, this company treat there tenants like crap and don't even care Please read what the BBB have to say about them it is not pretty from reading other peoples complaints i probably wont get my dep back and the house will be in better shape than when they gave it to me they have to be stopped they have horrible ratings in this community please be careful.

Company: Texstar Properties
Country: USA
State: Texas
City: Harker Heights
Site: texstarproperties.com

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