Comcast cable
Cable Not Reconnected on Promised Date After Paying Overdue Bill

Comcast cable hartford countycomcast cable ripoff comcast cable snowballed me about reconnecting my cable. The business that doesn't give a dam Aberdeen Maryland...

On January 15th I walked into Comcast Cable to pay my overdue bill. In doing so I found out that my cable had already been interrupted. The clerk explained what I had to do in order to have my service restored. She stated that I needed to pay the entire bill. And she could schedule the service for reconnection on the 16th of January. Well the 16th came a left. Leaving me with no service. And a lot of inconvenience.

This meant my two young children and daycare children were left without television. For two days now. I spoke with five different customer services agents at four different occasions between a period of seven hours. And no one was willing to assist. They all said the same thing. The first one started out by telling me that it was all day service and they had until 8pm to turn it on. The others followed saying the same thing. Three of the reps repeated the notes. That stated. Must Do! Another note was telling them that I was scheduled for a disconnection. And then a reconnection. No one seem to Care.

It was okay. That I had to wait two plus no who knows when... To have my cable turned back on. At 9pm tonight I called for the last time. And the Rep told me that no one would be coming. They shut off at 9pm. And maybe tomorrow. This is an outrage. I paid for a service and just because they are out of sight they feel as though they can treat people any kind of way. This kind of thing must stop. My hands are tied. But when you fell to pay your bill on time they don't waste time disconnecting your service. Someone needs to hold them accountable for there actions as the customers are made to be responsible non-payment. Please help vindicate my rights as a consumer.

Company: Comcast cable
Country: USA
State: Maryland
City: Aberdeen
Phone: 4102727500

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