Best Buy
No Help Offered in Store After Long Phone Hold for Camera

Shops, Products, Services

We called Best Buy to see if they had a video camera in stock and to see if they did price matching. We were on the phone for about 15 minutes on hold, we hung up pulled into the parking lot about 8 minutes later and few cars were there and fewer customers inside. We told the guy at the front door and he didn't seem to care much. We went back to buy the camera and no one ever came to help us so we started to leave and the same idiot at he front door asked if we got what we needed and we said no. He said let me page someone and we said no thanks we'll go to Sam's Club where we can get customer service and he actually said "oh ok".


Company: Best Buy
Country: USA
State: Oklahoma
City: Tulsa
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