HRNational.com
- 08-26-2008
- 5
*hrnational.com is a fraud*
Do not get duped! This company is simply out to make a quick buck from you! The customer service is atrocious!
HR National posts ads for foreclosures. If you call their sales number listed on Craigslist 1.800.637.3199 you will get a very polite and seemingly professional representative who will let you know that for just $1.95 you will have 7 days to review the system risk free. Just cancel at any time before the 7 days are over. Sounds like a great deal!
What they don't tell you is that they make it IMPOSSIBLE for you to cancel so you are guaranteed to get stuck paying $49.95 for the first month! They will ONLY let you cancel by calling a certain number for customer service 800.668.8195. You cannot email. You cannot call the sales line that you originally called to contact them (After all someone will always be available on that line to take your calls and your credit card info!)
You will not get through during normal business hourswhich by the way are fraudulently listed. They say their hours are from 7am 7pm PST one the website, but it's really more like 8am to 4pm. And when you finally get someone after hours of waiting on hold, it'll be some snotty girl named Shailey who will tell you in an unprofessional manner (who by the way sounds like a 16 years old) that those aren't the customer service hours, those are the business hours. (what's the difference again?) and take no responsibility in the obvious misrepresentation. Then she will tell you that you're crazy for saying that you weren't able to get through on the phone because it's NEVER busy, EVER. Even though you've been on hold for 45min. Bottom line is they make it impossible for you to cancel and snotty little Shailey will tell you the company never gives refunds, period.
Don't bother with this company and please pass this on to your friends!
There are good foreclosure sites out there that provide a valuable service. This is not one of them! Stay far far away!
Company: HRNational.com
Country: USA
State: Nevada
City: Las Vegas
Address: 7477 W Lake Mead Blvd, Ste. 170
Phone: 8005723777