Founders Insurance Co
Bad service

On the evening of Friday, September 9 in a parking lot in Elgin, =

IL., a vehicle insured by the above insurance company struck our parked =

Van and fled the scene.including myself, there are two eye witnesses to =

The accident. The license plate of the offending vehicle was recorded =

And immediately reported to the police. Within minutes, the Elgin, IL =

Police Dept. Tracked the plate down to a nearby residence where they =

Discovered the vehicle parked in the owners' driveway. Upon further =

Investigation by the police, they talked to the passenger of the =

Offending vehicle who was at that residence and he admitted to being in =

The vehicle at the time the driver backed into our car and drove away. =

However, he claimed he only knew the drivers name as "Jesus" and that he =

Had left minutes before. The police also discovered that the registered =

Owner has a suspended drivers license. Neither myself nor the other eye =

Witness could identify who was driving the vehicle that struck ours.

We reported the incident to Christina Kane at the above insurance agency =

When they opened on Monday 9/12 and filed a claim to repair the =

Damages caused by their insured clients' vehicle. The above insurance =

Agency had requested copies of the police report and a letter stating =

The events of the accident. This alone is odd because any insurance =

Agency can obtain police reports of their insured themselves. Later, =

They had also sent us a Founders Insurance form to fill out that =

Resembled a police report. Some of the information they requested was =

Our Social Security number, our insurance policy number, our coverage =

Type, our deductable and where we worked. Needless to say, we did not =

Give them that information as they have absolutely no relevant need for =

It. We have taken our vehicle to the body shop that Founders Insurance =

Co. Suggested for an estimate. The recommended body shop seemed shady =

And had a large calendar with scantly clad women hanging in plain sight =

Of the customers. I will say that my wife was uncomfortable with the =

Establishment.

It has been over three months and in excess of 10 phone calls have been =

Placed to Founders Insurance Co. Checking on the status of the claim. =

When they actually returned our calls, each response has been that "they =

Are still investigating it and can not reach the owner". To this date, =

Absolutely nothing had been done to pay for the damages caused by their =

Clients' vehicle. We have also filed a complaint with the BBB, The =

Illinois Division of Insurance and Professional Regulations, and the Des =

Plaines, IL. Chamber of Commerce.

It is in our opinion that Founders Insurance Co. Is clearly avoiding =

Paying a claim in their hopes that we would have our highly reputable =

Insurance company take care of it. Regardless of who was driving the =

Vehicle, the fact of the matter is that the vehicle that Founders =

Insurance Company insured, struck our parked vehicle in plain view of =

Two separate witnesses and fled the scene. This form of business =

Practice is fraudulent as far as I am concerned and should be eradicated =

From the insurance business.

Company: Founders Insurance Co
Country: USA
State: Illinois
City: Des Plaines
Site: foundersinsurance.com

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