Vonage
Service 4 Ripoff 342,323, 421

It takes a minute to sign up. A lifetime to get what is promised. Three weeks to activate service (in my case). Customer service can't hear you, can't see you, haha. When you finally give up on them it takes 5 minutes for them to disconnect your line. Then 3 weeks for it to go back to the original carrier (in my case). No matter that you have had the phone number for 20 years, while their managment is laughing about their vendictive behavior — your phone will simply have a recording on it that the number is no longer in service.

They always pass the buck and blame the other carrier, but it doesn't take much to see they are an evil little group of business amateurs temporarilly milking a niche in internet technology. I should say abusing it. Their business will disappear as soon as their commercials do, unless they can force enough people to stay with them regardless of how they are treated.

Their advertisements are simply lies. If someone has a good experience they are limited in their true use of a phone and probably very lucky as well.

Company: Vonage
Country: USA
State: Texas
City: Austin

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