FedEx
Former Courier Alleges Falsified Numbers and Retaliation
- 12-27-2002
- 4
FedEx, once upon a time, according to advertisements and long-tenured employees, was a prestigious company for minorities and all to work for. I was recently an employee, hired in March '99 and terminated in November '02.
From day one I was introduced to deceptive practices that had no resolution, other than joining the crowd. All employees are subjected to falsifying our minutes to some degree for "numbers" reasons. For instance, couriers are required to "warm up" prior to our work assignment; nonetheless, the "warm-up," aka "stretch-n-flex," isn't enforced but trusted by management that we have done so. Here's the good part: if management has any personal gripes with an employee, they will conspiringly find a way to technically sabotage your employment with the company. Managers will reprimand an employee if they do not conduct this task with their workgroup.
REMEMBER... This isn't enforced at all times... hardly ever. They will harass and pick on you if YOU don't do exactly what is told of you. On the other hand, I had issues of discrimination prior to their harassing practices, which led to their retaliation on the job.
The above-mentioned task of stretch-n-flex is always done by every employee in the Operations division nationwide, mainly by trust and being responsible. The deceptive trust in their employees' accountabilities has been manipulated at their disposal. In my case, I blew the whistle on discrimination and retaliation, and everything broke loose. They wanted to know my every move and have me account for every minute while at work.
Other employees have witnessed the treatment and will go to bat for me. I have been to the EEOC and have the right to sue on many other accounts in addition to this. As far as customers being abused, FedEx will deceive their customers into thinking that they will receive or have their pkg(s) routed on time or money back. There are many instances when customer service agents can't give real-time info on pkg(s) for a number of reasons, but for the most part, couriers are under a lot of pressure from managers to do whatever it takes to make the "numbers" look good, e.g., scanning a pkg before the courier gets to the address to save the commitment time.
That's it for now.
Company: FedEx
Country: USA
State: Georgia
City: Alpharetta
Address: 1525 Morrison Parkway
Phone: 6782972440