Amazon.com
Two College Books Sold and Never Paid, Buyer Refunded

I sold college books on a list through amazon.com 6/13/08 Microsoft 2007 book from a class I took, on my student loan. 6/26/08 buyer said never got correct book I explained to Amazon claim department I didn't list book he is claiming I paid to ship him. I told them I have a confirmation from Amazon sale was final and ok.

I was to be paid for both books I sold on 6/26/08. I sold another book Business Communications on 6/17/08 I paid for all postal first class shipping too. Never got a complaint from that person or paid buy Amazon, which increased price to make more money even though they were take a chunk from me already.

I wasn't paid for either book. The Microsoft book was real expensive I paid almost 200.00 on my student loan and sold it for 52.00 cause I used it and it was in great shape. My business Communications book I sold was around 50.00 some dollars and sold that for 17.00. Good prices and no damage or scratches I sell my books back to pay for the new class books for next semester.

I was told recently by amazon I couldn't sell any more books on their site because of bad reviews and no further communication was done. I called 2 times 2nd time hung up on. 1st time my claim I originally sent disappeared. I said this guy got my book free and wasn't gonna pay for it he waited till last day for me to be paid and sent e-mail like he had done this before. This was my first time with Amazon and will never use again.

I can't afford to support someone else's college, when I'm on student loans myself. I'm also disabled so what purpose would I have not sending him the book he asked me for. I was trying to get rid of it and make a little money back for a career. One worker at Amazon said postal service opens and takes out peoples items I should have gotten insurance.

I said I paid for everything and got nothing I'm not sending books with insurance who's gonna put their job on the line for a dumb book. I work for Fed Ex for years and they don't do that, that's when she hung up on me. Then the guy that said I sent the wrong book said the same exact thing about postal service. I saved all emails and will make copies it needed.

I told the guy get a refund and send my original book back not the one your saying you got the one I sent. Its on my Amazon list the one I sent. I don't even know the one he was babbling on about. I told Amazon claims to check my list on their site. And I guess they didn't, so free books for everyone at my expense. Never got paid for the other one either with no reason why!

They can't answer any questions on phone have to go through A-z claims and I did and waited and now no one will acknowledge me or my money or books. I was ripped off. I can't afford this, nor should anyone in my shoes or anyone elses go through this again. Please help me. I don't know what to do.

Sincerely, Angela * I did contact BBB and have a letter. But Amazon won't acknowledge me and BBB said to try to work it out with them first. Here the claim #22165925 I just hope some one can help me.

Company: Amazon.com
Country: USA
State: Washington
City: Seattle
Address: PO Box 80387

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