Vonage
Predatory business practices 2 mo free, chose a free adapter, on disconect chg $70. Refused to take it back. 23 main st, holmdel new jersey

Shops, Products, Services

Muszkie
I accepted an offer to try VONAGE fro 2 months. Before the two months was up I canceled the service because comcast said they could keep my number (& did). After notifying VONAGE of cancellation they said I would be billed for a cancellation fee, I objected and had to sit through 1/2 hour or more of them not acknowledging my cancellation. When I enrolled there was an option for a rebuilt adapter for free. On cancellation they charged me $70.00 plus the $39.00 cancellation fee. These terms were never explained to me when I enrolled on the phone. It seems unreasonable to me to pay $70.00 for something that was free and within my tryout period. Watch out for this company. There are 14 pages of similar complaints and Vonage is a Top Rip-off Link.


Company: Vonage
Country: USA
State: Nationwide
Phone: 8003472683
  <     >  

RELATED COMPLAINTS

Vonage
Vonage LIED to me

Vonage
Once you sign-up they will bill you forever regardless of you cancelling service

Vonage
They rendered me unusable service and then charged the cancellation fee

Vonage Internet Phone Service
Vonage owes me refnds for month of service charges after cancellation and undisclosed cancellation fees plus causing me bankaccount fees

Vonage
VONAGE customer service

Vonage
Do not do business with Vonage - Buyer Beware

Vonage
Unauthorized charges

Vonage
Fraudalent Cancellation Practices Orlando Florida

Vonage
Gave my Vonage number away without notice, kept billing, charged me to cancel

Vonage
Cancelled Vonage May 8 when I got Charter. Vonage still billing Ripoff internet