Forever 21
Cheap store rips off consumers

Shops, Products, Services

Forever 21 is obviously a cheap (monetary and value) store, which is perfect when shopping for fashion trends that go out of style in a week. However, when I purchased a necklace I did not expect it to break THAT NIGHT. But, it did.

When I went to the store to replace the faulty merchandise the manager, Suzy, refused because jewelry is final sale. I did not want my money back, I did not change my mind. I wanted the broken necklace replaced. When an item doesn't last past 24 hours that is the manufacturers fault, not mine.

The district manager has not returned the voice mails, the customer service rep, Lisa, said they won't do anything, and the corporate office must be run out of a basement, because their number doesn't work.

So what if the necklace was $7, I refuse to let some trashy place think they can get away with selling defective merchandise because they are covered by their return policy.


Company: Forever 21
Country: USA
State: Illinois
City: Aurora
Address: 2428 Fox Valley Ctr # B9a
Phone: 6303750776
  <     >  

RELATED COMPLAINTS

Danielle Janene Jewelry
Plastic jewelry, facebook offer ripoff

Janvier Jewelers
Fraud and cheating

Ice.com, Ice
Ripoff, cheap quality, fake, garbage, scam, fraud

Swarovskisale. Co
Consumer Report

Janvier Jewelers
Awful company

Tru Skin and Body
Rude, bad business move

GSD Jewelry
In Arlington, TX At Six Flags Mall Do not do business with this jewelry store!

Jewelry Depot
Ripoff Took my money and when I went to pick up my name plate the name was incorrect Manager claimed it was my fault and kicked me out of the store

MiuMilano Company
Consumer Report

Swarovski boutique
Sold me a defective necklace for my wife's birthday and when I tried to return it, i was told that the 14 day return policy had expired even though i explained that i made this purchase when i had ti