Sears Parts Direct
Bad customer service

Requested component for Dewalt cordless drill because the site stated it had been in-stock. Obtained a contact 2 nights later that it had been back-requested. Named quickly and canceled the component, customer support representative stated it had been ended. Fourteen days later, obtained another mail the component was backordered, named again to stop and was informed they couldn't manage their provider and although it had been ended, it'd possibly still vessel which I'd need to return it (and purchase delivery). I talked to some boss and he or she guaranteed to stop the purchase. Five nights later, obtained another mail stating the component have been delivered.

I'd not suggest utilizing Sears Parts Primary for almost any cause. Their site in not proper about the components in-stock, they don't have control of the providers plus they are not truthful within their obligations to clients.

Company: Sears Parts Direct
Country: USA

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