MRD Murad DTV, MRD Murad Skinc
Makes unauthorized charges to my debit card and overdrafting my bank account

I ordered Murad Resurgence after I saw a late night infomercial. They offered a 60 day trial kit for $39.95. I ordered the kit online. There is no information that informs me that they will be charging my account again. However, on 5/23/08 a debit shows up on my account for $46.91 along with a mystery charge that was entitled RENTGR for $6.97. I called Murad and asked them to refund my money. I have not received my pay check yet and they have overdrawn my account. I am hit with a $33 fee. The information from the internet site refers to a 60 day trial period. I tried it a few times and it caused my eyes to burn and swell. I didn't ship it back right away because I am under the impression that I have a 60 day trial period. After seeing the charge on my account I went down to my bank, showed them all the documents regarding the transaction and they tell me that there is nothing that says I agreed to let them automatically debit my account. I returned their first kit Tuesday with delivery confirmation and they received it today. Now they are saying they shipped me another kit (mine got back to them in 2 days, apparently they sent it via row boat). They have again debited my account and another mystery debit shows up as well with the name Jackson Group R for $11.80. I have not used my debit card because of this issue, so this is nothing that I have purchased. I sent them another e-mail telling them that they do not have permission to debit my account (this is the third time I've sent this information but they disregarded it anyway). I am going to take legal action if they debit my account again. This is fraud, plain and simple. I know the law, I worked in the local District Attorney's office. I plan on changing my account, but they are supposed to be sending me a refund of the original $39.95 per their guarantee that I can return for a complete refund even if the bottles are empty. Well, they are not empty, they are barely used, but that is beside the point. They said they issued a refund today, but nothing shows on my account. They told me it would take 5-7 days to appear. It only took a few minutes for my original debit to appear. The banks are not that slow anymore. Can you help? I want to let anyone else know that first of all the stuff doesn't do as promised. Second, it caused an allergic reaction and lastly, once they get your bank account information they are going to start charging all kinds of things on your account. Thank you.

Company: MRD Murad DTV, MRD Murad Skinc
Country: USA
State: California
City: Carson
Address: 20540 Belshaw Avenue
Phone: 8005968723

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