Alltel
Ripped off for prepaid phones

In October I ordered 2 prepaid phones. I never recieved them so after a couple of weeks I called and they couldn't find my order. I asked them to cancell my order and refund my credit card. My order was cancelled but I haven't recieved my money back yet!

I have called numerous times and get transferred repeatedly until I get flat frustrated or have to attend to other business. I have gotten the "let me find out what is going on and I'll get back to you." more than a few times and of course no one calls back.

I have faxed copies of my payment to a couple of people who promise to take care of the problem. They don't.

Alltel has owed me $191.62 for 5 months now (since I cancelled order). Counting late charges of $5. OO (what alltel charges for late payments) per month for 5 months and 10.24% interest (what I'm charged on the credit card that I used to purchace phones) Alltel now owes me $206.79.

Company: Alltel
Country: USA
State: Arkansas
City: Little Rock
Address: 1 Allied Dr
Phone: 5019058000

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