Grant Resource Center
Grant Master Unauthorized charge to my VISA debit account

I clicked on an article concerning autism to do some research for my autistic child. I then noticed a banner ad promising a $1.99 "Grant Master" CD, where I could find grants for dealing with autism.

So I paid the $1.99 via VISA, and proceeded to download their program. Not unexpectedly, I was disappointed with the program. Extensive searches of their database revealed exactly ZERO grant programs for autism. Oh well, it was only $1.99.

That's what I thought... Until I noticed a charge of $39.95 on my VISA debit. I called, and "Marge" insisted that I had agreed to a free 10 day trial when I ordered my "free" CD, and it was too late to cancel. I responded that I did NOT, that I read everything very carefully, and I would have my bank cancel the charge, and file a fraud complaint with VISA. She repeated that it WAS there. We went back and forth like this maybe 4 or 5 times, with the exact same dialouge (it was actually pretty funny). Finally, she said "since we value you as a customer, we will cancel your membership and refund your $39.95 in 3-5 business days. OK, she read off 3 different cancellation numbers (apparently I had also "Signed up" for 2 other programs without my knowledge of them, either.

So now I'll wait to see if I get my refund. I'm not too optimistic. But I am persistent.

Company: Grant Resource Center
Country: USA
Site: www.grantresourcecenter.com

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