Lenscrafters
Left an entire lens out of my new glasses - I was supposed to get progressive trifocals and received progressive bifocals

Shops, Products, Services

I went to Lenscrafters Sunday April 6 to fill a new prescription. I was there over an hour as a trainee agonized over what to do to fill my prescription. A more senior employee "checked" his work. I discovered today that the lenses are missing an entire "set" of lenses. They are supposed to be progressive trifocals, and they are just progressive bifocals. No matter where I position my computer and/or the lenses, and regardless of what portion of the lens I look through, I simply can not see my computer monitor. The distance and the reading prescriptions are fine.


Company: Lenscrafters
Country: USA
State: Delaware
City: Wilmington
Address: Concord Pike, Concord Mall
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