Zales outlet
Ripoff switched diamonds in ring rip-off gaffney

I purchased a diamond ring for my fiance, after I chose the ring, the salesman said that he needed to put a spacer on the ring to size it temporarily. He proceded to take it into the back of the store, he was gone for 15 minutes.

About a month later, my fiance was having someproblems with the prongs, they were cutting her. We took it into a local jewler and asked for a estimate on repair, saying we wanted to keep the diamond, because it was an excellent stone. (we were sold a VVS1 stone). They said it wasnt a VVS1 stone, but an I2! We went to the company who certified the ring, and they told us it was not the diamond that it was supposed to be, as we had the diamond certificate. We feel the salesman switched the stones, which damaged the prongs.

Fred
Mt Pleasant, South Carolina

Company: Zales outlet
Country: USA
State: South Carolina
City: Gaffney
Address: 1 Factory Shop Blvd

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