Verizon Communications
MyTeleBill Added Unauthorized Fees to Phone Bill
- 02-13-2008
- 13
We began noticing a higher than normal telephone bill lately. While questioning Verizon about the abnormally high amounts we learned that MyTeleBill was adding a charge on our phone bill. They were charging us a $7.25/month "SvcFee". Along with that came a Long Distance charge of $2.18/month. These charges fell in a section of the Verizon bill that was entitled "The Billing Resource". It has its own toll-free number separate from Verizon. When I called this number the customer service representative was very quick to offer a credit. We'll see whether we receive these monies or not.
Company: Verizon Communications
Country: USA
State: New York
City: New York
Address: 140 West Street