Direct Tv
Bills Over $120 Instead of $49 and Missing DVD Player Voucher

We made a oral agreement on the phone to get Direct TV with the first month free and so much a month for 6 months and a free DVD player. So we signed up and got connected. After we got the first bill it was over $120 not $49 as agreed and no voucher for dvd player as we was told. I called and was told they would mail another one

The second month we get a bill for $134 and no voucher. I again called to get it fixed and got the story the voucher was in the mail. Two weeks later no voucher I call and they tell me it would be mailed again.

The third month billed again for over $120 no voucher we canceled and told them why they failed to live up to their contract and they broke it. Now they are charging me $262 for early disconnect fee. I will not pay it

Company: Direct Tv
Country: USA
State: Arizona
City: Phoenix
Address: PO Box 78626

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