Aaron's Rentals
Computer Sold Without the DVD Burner I Specifically Wanted
- 10-16-2007
- 2
Because of inadequate staff knowledge, I was sold something entirely different from what I had requested. None of the tags listing specifications matched the items they were next to. When I brought this to the manager's attention, he told me I was out of luck as far as the money I had already paid and not getting the DVD burner, which was my main request.
I was at fault for being an inexperienced PC buyer, and they were at fault for taking advantage of it. My next purchase there was going to be an HD TV. That will not happen. After this PC is paid off, I will no longer do business there, and I have apologized to the people I referred to them. Shame on you, Aarons. They sang and danced their way into a sale at any cost. Customer satisfaction does not mean anything to them, and pride in their work is lacking.
Company: Aaron's Rentals
Country: USA
State: North Carolina
City: Concord
Address: Branchview Ave
Phone: 7047882332