Sprint PCS
Overbilling

Heres my problem, I ordered a aircard from sprint in june and a couple a weeks later I found out they lost it. I was charged for the card and serivce on that month. They never give me a credit for the sum of 179.66. The next month they sent me another card and recharged me again. So I called sprint again and the lady i talked to give me a credit of 180.00 wish would have been close. She said my bill was 74.61 so i paid it over the phone. Then she asked me if i would like to renew my contract at that time, i asked her if my bill finially right and she said yes and then i oked the new contract.

Then the next month they rebilled me again and said i only made a part payment. Someone in the collecetion dept. Called and said if i didn, t make a payment right then they would shut off my service. At the time i was heading to work and can't go without service due to me working a long time from home.

I swtched carriers and dropped sprint right then, now they are saying i owe them 605.00.. I tryed to talk to them on the phone and by e-mail and all i get is they want a payment... They don't give a dam about loosing a 15yr user of their service and all they want is the payment. I don't have problem with paying what is my bill, but i be dam if i'm going to pay for someone elses screw up...

I would like to known how i can get this taken care of without it turning into an international mess LOL...

Thanks, Rodney

Company: Sprint PCS
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 660092
Phone: 8662963780

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