Walmart
Repeated long holds when calling store about product availability

I called Walmart to inquire about a product which they did not have in stock, and was told to call a few days later when the product was available. Every time I spoke to an associate, I was put on hold for up to 10 minutes. When I complained about why I was put on hold for so long, they basically dismissed my complaint and of course put me on hold for more than 5 minutes again. I spoke to their store manager a few times, whom one was apologetic about my run around. This store needs to train their workers on their customer service skill, because they are horrible!

Company: Walmart
Country: USA

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