Direct Tv
Cable tv

Directtv came to my home and installed two regular receivers and one hd dvr receiver. After the installer left the hd dvr receiver quit working after a half hour, I called in to report this and Directtv told me it would take them two weeks for a technician to come out. So i asked if they could send me a new receiver. Well they did and that didn't work neither. So i make the call for a technician to come out, I wait two weeks the technician shows up at my door, a really really young man shows up to my door and turns my cable box on and tells me the obvious, "your screen is black, the connection is fine i have to order you a new box" i proceeded to tell him that they already gave me a new receiver and the same problem is occurring that the technician on the phone said you were sent out to look at the hd satellite. He said "there's nothing that i could do here" frustrated about that i called costumer service i wanted to cancel my service because nobody at Directtv could take care of the problem and they hit me with the contract cancelation fee. I will not pay for service that i never received.

Company: Direct Tv
Country: USA
State: Kentucky
City: Louisville
Phone: 9084615118

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