MCI Worldcom Wireless
Show me the Bill, I'll show you the money! Ripoff business from hell
- 08-27-2002
- 7
I signed a one year contract with MCI in May 1999. I received the first bill and paid promptly but after that no more bills came. I called in regularly requesting statements but they always had a problem with their computers being shut down or their network being upgraded.
I paid what they stated i owed over phone calls until one day they stated that my balance was over $3000. It turned out that they were billing me based on a 100 minute plan instead of the 500 minute plan and i requested that this error be adjusted. However my friend went and paid $3200 without us ever receiving an itemized statement and requested the service be terminated on the one year anniversary - May 18.
We paid what they stated was the full amount owed and then late last year they begin sending me bills for over $1000 for service and a beeper which i never received and they even admitted was never activated. I requested an itemized statement and they agreed to send it but that was months and months ago.
When they threatened to put my account in collections in March I threatened to sue but nothing has happened. I have requested itemized statements over 5 times and all they say is that they were printed and sent but I NEVER receive them.
All I receive are the bills and now they have transferred my account to the collection agency for $658.50 because i have unfortunately continued to pay even though i NEVER received an itemized statement only to protect my credit. This is so unfair!
I am taking them to small claims court but i feel that there should be a class action suit filed against this company who has no doubt no only cheated me out of money but hundreds and maybe thousands of other consumers!
Liana
Bronx, New York
Company: MCI Worldcom Wireless
Country: USA
Site: mciworldcomwireless.com