The Lutheran Home
Inadequate care Ripoff

Shops, Products, Services

If you are planning to put a loved one in the Lutheran Home Assisted Living Facility, please reconsider this decision. They do not put any extra effort into helping a new resident acclimate to the home. Once the new resident has signed all the papers and moved in the Home, the staff members including nurses, social workers, and mangement do NOTHING to help the newbie adjust to their environment.

Senior citizens have enough difficulty with losing their independence; this facility just goes about their business and do not give newly-admitted residents any special attention or aid. If a problem arises with the resident having adjustment issues, they don't want to work with them and just say, "we're not that type of facility... We can't watch them all the time." I find this incredibly rude, not to mention highly incompetent!

The Lutheran Home has grown too big to provide personalized assistance to residents. There are other Assisted Living Homes in the Cape Girardeau area who will bend over backwards to help their patients, giving them one-on -one attention. An Americare facility is highly preferable to this monkey house.


Company: The Lutheran Home
Country: USA
State: Missouri
City: Cape Girardeau
Address: 2825 Bloomfield Rd
Phone: 6363350158
  <     >  

RELATED COMPLAINTS

Bonaventure Senior Living
Southern Hills assisted Living corporate profits come first - resident care is a distant second

Alterra Wynwood Columbia Edgewater
Ripoff

New Hope Assisted Living
Butter wouldn't melt in their mouth, but the money sure sticks to their hands ripoff Senior Assisted Living Pleasant

Marler Manor
Paid me with fraudulent checks! Rip-off! Albuquerque NM

Brookdale (alterra Senior Living)
Poor working conditions, ripping off seniors as well as employees

ROCC Home
Larry Carson The Home is missmanage

Brighton Gardens
Sunrise Senior Living/Assisted Living Refused to release my mother - blatantly disregarded request for transfer costing me $15K and now a lien on my home

Bonaventure Senior LIving, Jeremiah Gray
Beaverton Hills property Increased service fees without increasing services, and failing to provide services as required and paid for

Dr. Donald K. Pennelle
Charging $197 to fill out 9 pieces of paper so my Mother (his patient) can move into an assisted living facility

Hearthstone Assisted Living Of Garland - Cindy Poetske
GM Discriminative, Hateful, Back-Stabbing, Liar, Verbally Abusive, Conning