Florida Eye Center
Trying to bill me for more money a year late

I sought services for eye care at the Florida Eye Center in St Petersburg Florida on 6/16/06. I saw the eye doctor who wrote me a prescription for eye glasses. I was then directed to a gentleman that would help me select my frames. I presented him with my insurance card through EyeMed. He then contacted the plan and told me what the plan would pay for. I picked out frames based on this information. I paid what I owed via check and used my debit card to pay for the eye exam, based on the information that the employees gave me.

Almost one year later (3/5/07), I received a bill stating I owed them $110.00. I tried to explain to two different people on several occasions that I was quoted a certain amount and paid in full before I left the premises; it is not my fault that they made an error and my insurance did not pay all of what I was told it would.

One year later you can't submit a claim to the insurance company to expect them to pay the claim, nor should you a expect a consumer to be billed a year later for a balance owed because their employees are incompetent. This is their job to verify what my insurance would pay. Shame on them for going oops we made a mistake we need more money from you.

Bottom line: don't go to florida eye center, unless you want to be billed more money than was originally stated and be harrassed and turned over to collections one year later. Their business practices suck!!!

Company: Florida Eye Center
Country: USA
State: Florida
City: St Petersburg
Address: 1515 9th Avenue North
Phone: 7278952020

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