Sam's Club
Failed to fix defective TV equipment

Shops, Products, Services

Purchased a Vizio L30 TV from Sam's for $1,298.00. Remote control quit working. Sam's "repaired" it (said poorly soldered connections), lasted 2 months and quit again. Sam's has promised 6 times to repair it again but never does. Wrote letter to Sam's in January - they don't bother to reply!!!

Purchased a new remote control from Radio Shack but need the proper code to program it. Vizio CANNOT come up with the code that will work with their TV.

So, I'm stuck with a $1300 TV that you have to get up and press a little button every time you want to change the volume or channel - just try going from channel 2 to channel 75 (73 presses of the channel button).
Don't buy a Vizio TV and don't buy any TV from Sam's Club.


Company: Sam's Club
Country: USA
State: Arkansas
City: Bentonville
Address: 608 Southwest 8th Street
  <     >  

RELATED COMPLAINTS

Vizio
Faulty item, bad customer support!

Vizio
I paid $3,000 for a vizio 65" 3d tv that went out a year and a week after purchase

Vizio
Vizio tvs - TV's

Vizio
Tv quit

Vizio
Vizio Customer Service is horrendous

Vizio
Sold a TV That Had VIZIO on The Set But was not Made by VIZIO

Vizio
Vizio Corporate Support Manage

Vizio
Hdtv, poor product, useless warranty

Vizio
Any vizio

Vizio
Ad product