Netspend
Charged monthly fees while account was suspended
- 01-12-2007
- 6
On November 2nd of 2006 I deposited to my Netspend account from my websites PayPal account. They suspended my Netspend account. On November 3rd I spent about 4 hours on hold and eventually was told that the people that would handle that weren't in.
I called back on the 4th and spent about 3 hours on hold until my cell phone died.
Between work and the holidays I didn't get back around to calling them until December 21st.
On December 21st the guy said if I got a new card for $9.95 it would reactivate my account.
Once my new card arrived I tried to register it and it said my account was still suspended.
After finally talking to someone and getting my account unsuspended I found out I was charged $9.95 on November 6th for having the Netspend account that I couldn't access or use. $9.95 on December 6th for having the Netspend account that I couldn't access or use.
And $9.95 for a new card that I didn't need.
Company: Netspend
Country: USA
State: Texas
City: Austin
Address: PO Box 2136
Phone: 8663877363