Jagmania
Greedy Policies won't refund money for gift they can't provide equivalent exchange for

I got a jacket from jagmania as a Christmas gift. It was way too big, so I left the tags on, got the original receipt and tried to return it (I might have exchanged it, but they didn't have ANY more of that item, or anything else I liked or that was comparable). They refused to give me the money, saying that their policy was to give store credit only (the policy is posted, but I know, and I'm sure they know, a LOT of people don't read all the crap taped to the counter—plus, my husband ASKED if I could bring it back, and they told him "no problem").

I find this policy to be extremely greedy—we have your money, now we're keeping it, no matter what. I even emailed the owner to ask for an exception, and they said the policy was to "protect them from people trying to pull the wool over our eyes".

What wool? I had the ORIGINAL store receipt (I even went to the SAME store, not another branch). The upshot-I recommend everyone AVOID jagmania, ESPECIALLY if you're buying for someone else, as they won't be able to return the gift except for store credit.

Company: Jagmania
Country: USA
State: Florida
City: Jacksonville
Address: 5102 Blanding Blvd
Phone: 9044256400

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