Verizon Wireless
Satisfaction Guarantee Refund Takes 60 to 90 Days

Verizon Wireless has a "15 day satisfaction guarantee". If you don't like it you can return it for a full refund.

What they DON'T tell you is that the refund takes 60-90 days to receive. I purchased equipment, paid a $150 deposit and set up new service. I returned the equipment in 10 days because of poor signal receiving.

I was told when returned it would be 6-8 weeks for my refund-that they were not issued from the same store I purchased from.

I received the $144.70 refund for the equipment returned in 30 days. However, it has been 8 weeks and still no refund of my deposit.

I just called them and they have now told me it will be 90 days before I receive it. BUYER BEWARE! If you even remotely think the equipment might not work in your area and you might have to return it they will hold your money for a looooooong time.

Jeanette
Georgetown, Tennessee

Company: Verizon Wireless
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 660108
Phone: 8009220204

  <     >