Ready Power Generator
Batteries and support

I'd a turbine mounted by Prepared Strength Inc., situated in Jasper Ga last November.By September the turbine hasn't done. Throughout that period of time, Prepared Energy changed another component and the battery three times, nevertheless not fixing the issue. On a single Friday night in July the ability went and undoubtedly the turbine didn't begin - battery was useless! I tried calling the dog owner on his mobile, which he writes on his business-card. My phone was never delivered by him, but delivered an email Saturday evening am through Friday without any emergency contact numbers to 5:30 Monday. He stated I ought to possibly contact another person. I named Ready Energy (they didn't contact me) on Friday and also the earliest they might come and appear in the turbine was that Friday - a complete week in the period the turbine didn't function. Upon calling Generacis office at home and showing of the possible lack of customer support and knowledge of Prepared Energy, of this kind turbine, another supplier who arrived with twenty four hours to assist despite the fact that they didn't do the mount was recommended by them. They discovered the reason for the batteries and decided the turbine was mounted improperly. They're re wiring the whole work underneath the first-year guarantee and possess emergency figures for week-ends and nights. I move ahead and would never send any company to Prepared Energy because it appears they're inside it for that cash.

Company: Ready Power Generator
Country: USA

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