Direct Buy
Dishonest, mis-leading, delivery practices, lost orders, rude, and not helpful

I joined Direct Buy in November at a cost of $ 3,900. I ordered over $10,000. Worth of product on several orders. There was not one order that was delivered on time, most orders were lost, or came in piece by piece. The policy of this office is if you don't pick up your order with-in 5 days you are charged a per day storage. When I joined I was told a $ 50.00 delivery charge would be charged to deliver to my home. I questioned that because it is over 50 miles to my home. I was told that independent dilivery services would only charge $ 50.00 per trip.

As I said they make it sound so easy and it is not. I ordered a simple breakfast table and 4 chairs, they at first lost my order.

Then it was another 4 months until it arrived, one of the chairs were damaged and it took another 2 months to get it replaced. My story goes on and on. They have a high turn over of personal. MMr. Dillon amd Mike Dillon promise the world and do not deliver. I want order a new kitchen and appliances for a new home I am building but will not consider using them because of the nightmares I have experienced. My advise to anyone considering Direct Buy is DON"T DO IT

MarySummerfield, Florida
U.S.A.

Company: Direct Buy
Country: USA
State: Florida
City: Sanford
Address: 4150 Church St. # 1024
Phone: 4079360691

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