Moving Star California
Moving company ripoff! Dishonest overcharged unreasonable amount of damage

They provided the worst moving experience I have ever had. They offered what seemed to be a reasonable price up-front to move my belongings. They were also very helpful in the beginning, but once they had my stuff on the truck it was another story. The price of my move nearly doubled and blamed me for underestimating, even though I had given them details I still had from my last movers less then a year before.

Also, after getting my things, I seemed to be the only one making contact. I had to call to make sure my stuff was being delivered when expected. They tried to get me to have my things delivered early even though I told them it could not be before a certain date. Then when they delivered it was a day later then I was promised and they showed up at 6 pm to unload after I had to call them. They didn't have a ramp to unload and treated my belongings like they were taking trash off the truck. Several pieces of my future was damaged or broken, I had one box completely empty of its contents, and glass (they had packed for me) shattered. The delivery men barely spoke English and expected me to unwrap the furniture. They were upset with me because I didn't have a knife or boxcutter to cut the tape to upwrap the furniture. They also didn't set my bed back up, etc even though I was promised in the beginning this would be done.

In the end, the delivery man tried to rush me and get me to sign the delivery sheets without going over the list and writing down the damage. Luckily, I had some witnesses to all of this and a camera to take photos and listed all the damage. However, I can already tell its going to be a major headache to get compensation for all my damage. I would recommend this company be avoided at all costs.

Company: Moving Star California
Country: USA
State: California
City: Sacramento
Address: 6963 Power Inn Rd
Phone: 8779166683

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