E-Club Satellite
Charged Twice for E-Club After Satellite TV Signup, Refund Late

I knew I was signing up for E-Club... What I did not know is that I would be charged twice... When I signed up for Dish Network I was charged for E-Club and I never authorized that charge.

Later after I read the deal they had I figured what the heck... It might be a good deal... So I signed up at that time and I was charged a second time... I never received any account info so I could log on and take advantage of the service.

So I called them and they said it would take 2 business days to get my money back for the second charge (as I was unaware of the first charge at this time)... That was 5 days ago... Still no money back in my bank...
Then I get my bank statement and see the first charge... So I call them back and they dont have any record of my first call... The woman I spoke with was very rude... She then says it will take 72 hours to issue a refund (First it was 2 days)... Then I ask to speak with a supervisor and She says she is the supervisor... So I finally get a voice mail of the "Office Manager"... I am going to keep an eye on my bank account... And see if the money comes through.

Company: E-Club Satellite
Country: USA
Phone: 18777287829
Site: e-club.com

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