Dish Network
Told No Contract Existed, Then Charged $240 After Disconnecting
- 03-09-2006
- 2
On Nov. 17, called dish network to see if I had a contract that would keep me from disconnecting and was told, no, that there was no contract. So I called back on Nov 22, after I had all my equipment removed to disconnect my account before my bill was due on Nov. 24. At this time was told that I did indeed have a contract, and would be charged $240 for disconnecting before my contract expired. I informed him that I was told the week before that I didn't have a contract, was told there was no record that I had called. When I told him that I better not be charged, I hung up. So now more than 3 months later, I got an overdue bill, so when I called DishNetwork, I was told because I hung up and didn't tell the csr goodbye, that I wasn't disconnected and that I owed this backdue account.
Company: Dish Network
Country: USA
State: Georgia
City: Atlanta
Address: Po Box 105169
Phone: 8003333474