Comcast
Ripoff I've been double billed, shut off and paid nearly $600 in 4 months and still have nothing but problems

This all started back in Dec 05. I decided to upgrade my cable TV. I've been a comcast customer for many years. I had that done and a few days later they shut off my service!

I call them and ask what teh problems is and they DON'T KNOW! I'm showing current on my bill and that I alwasy have been. I have to wait for them to come back out and turn it on again!

They turn the TV back on and a couple of days later they shut off my internet service. I call, again they DON'T KNOW why.

They get that back on and a few days later they do the whole damn thing all over again! I'm getting really ticked off by now.

I call them AGAIN. They say they tracked down the problem and its fixed. Then I get a shutoff notice, I pay that, then another I pay that too! Then I start getting harrassing phone calls from billing. Then ANOTHER NASTY letter from billing.

I call them irrate as hell.By this time I've already fired them as my IP (DON'T USE COMCAST FOR AN IP OR ANYTHING ELSE YOU WILL BE SORRY) They discover that they've created dual accounts and I am being billed for both!

Today feb 23 my cable TV goes out and (you guessed it) THEY DON'T KNOW WHY! Thats 4 shutoffs 5 reconects PLUS one more shut off within 60 days! I wanted to call corprate or send them an acutal mail telling about whats going on out here and talked to brian. Here's the conversation:

Chat id: f80d036f-0473-44a6-8580-941c8a11c226
Problem: Cable TV
Brian Thank you for contacting Comcast Live Chat Support, my name is Brian, how can I

Assist you today?
Darrin I need a street address for Comcast corprate in philly
Darrin PO box whatever
Brian I do apologize for the inconvenience, and I can certainly assist you with your

Concerns.
Brian Am I speaking with Darrin?
Darrin YES and my only concern is a street address for comcast corprate office in philli

PA
Brian One moment please. I will see if I can find any information regarding that.
Darrin no reflection on you but I'm done talking with any one else. I've had nothing but
trouble with my local comcast offices and support. Its time they knew what was going on out here
Brian I understand. I will be a few more moments, Darrin.
Brian If you would like to put a complaint into Comcast, here is the link:

Http://www.comcast.net/help/contact/
Brian This will be directed to the appropriate department.
Darrin ok
Brian Was there anything else I can assist you with today?
Darrin no I'm done complaining, its not getting me anywhere
Brian Thank you for contacting Comcast. If you need assistance in the future, please do not hesitate to contact us through Live Chat or E-mail (available 24 hours a day, 7 days a week). Simply visit www.comcast.net and select Help.
Darrin I just need that address
Brian Analyst has closed chat and left the room
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
NOTICE BRIAN NEVER GIVES ME THE INFO I ASKED FOR? This is status quo for every problem I have ever had with comcast. They NEVER do anything about the problem

The link Brain gave me just goes to another webform that never goes anywhere, but feel free to express yourselves through it

I found the corprate office address through DEXonline its an EXCELLENT online phone directory!

Company: Comcast
Country: USA
State: Pennsylvania
City: Philidelphia
Address: 1500 Market St
Phone: 2156651700

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