Extreme Scapes
Ripoff poor customer service, poor workmanship, broken contract

Shops, Products, Services

On November 3 we contracted with Extreme Scapes LLC to landscape our front and back yard. Upon completion of the plant installation we advised Mr. Smith that several of the trees and/or bushes were in poor condition. He agreed to replace them at the time, but consistently gave excuses that the plants were not available at all local nurseries.

To date this issues have never been resolved. Within 30 days if installation, over 75% of all trees, plants, shrubs, and flowers were dying or dead. We again contacted Mr. Smith numerous times during this time period to come and assess the issue. He failed to show up to the first 3 schedule appoitnments.

Upon his return on both 12/3 and 12/13 he assessed the trees and plants were in fact dying and he would return on 2/1 to look for re-growth and replace all dead specimens no later than 2/28. On 2/1 Mr. Smith failed to contact us or come to assess the condition of the landscaping and on 2/10 we contact the owner again to schedule an appoitnment. He scheduled an appointment for 2/21 at 3PM, but failed to show up.

It has now been over 90 days and Mr. Smith has failed to hold up the the service warranty paid for and agreed upon by all parties. We are now seeking assistance from the Better Business Bureau and Maricopa Superior Court to get help in getting this issue resolved or proceeding with action to obtain a refund for all plants, trees, bushes, and flowers amounting to approximately $6500.00.

We would like to warn other consumers about the this company's unprofessionalism and poor workmanship. His fails to stay on site while work is being complete and the majority (if any) of his crew does not speak English. He was hired to build a firepit and after work began it was clear his "crew" has no masonary experience.

We would like to warn Arizona consumers about Extreme Scapes LLC. It appears once this firm gets their money, it is next to impossible to get them to come back and finish what the started.

Melanie
, Arizona
U.S.A.


Company: Extreme Scapes
Country: USA
State: Arizona
City: Mesa
Address: 1602 E Juanita Avenue
Phone: 4802285665
  <     >  

RELATED COMPLAINTS

Dream Scapes
Over Promised, Underdelivered

Exteriorscapes of Texas, inc
Exterior Scapes of Texas, inc. Poor Workmanship, uses inferior materials and looks for change orders. Landscape died and he does not honor his warranty. Ryan never came to the project himself once the sale was made and many times

Ty Ty Nurservy GA
Did not ship replacement plants as agreed

Reborn Land Design - John Gouse
Landscaping company that did horrible work and is very unprofessional

Nature Landscaping
Ripoff, poor planting, bad communication, poor service, Colorado Springs, Fountain

New Birth Landscaping
Ripoff would not replace dead bushes 10 months after purchase

G. Ryback Landscaping
Bad service

Ground Scapes
Ground Scapes is a major rip-off!

Gardeners Choice
Ripoff, took my money (visa debit card) and did not ship items

Gardeners Choice SPC 4
RipoffCashed check for eight tomato trees and sent dead plants