Dish Network
Confusing Bills and Charges for Local Channels Never Received

Shops, Products, Services

I have a secret with Dish Network. Call them several times about your bill and choose the lowest one. They often have different bill amounts every time you call.
I just called them to ask them about why I had to pay for local Alaska channels that I don't receive. I haven't been able to get the local channel signals ever since I got them a year ago. I couldn't get them for free unless I activate their services for a fee! And it turns out they are not free! I have been charged for the "free local channels" for a year! And I have let them know about this ever since I subscribed for them, that I wasn't getting the local channels. Today when I called them, they told me that I should have let them know about this a year ago so they could put credit on my account. I told them that I've always complained that I wasn't getting the Alaska local channels that they gave to me for free, which is a few dollars a month! So they gave me $5.00 credit and took the "free" channels off.

I didn't call them for just that. Two months ago I reactivated my services with the programs I've had before. When they came on, I didn't have the same programming. I called about that and I was charged $23.00 more to get the programs back. I am looking for a support group for Dish Network customers/victims so we can expose this confusing service that surprises us with hidden costs. Help!!!


Company: Dish Network
Country: USA
State: California
City: Pasadena
Phone: 8003333474
Site: dishnetwork.com
  <     >  

RELATED COMPLAINTS

Dish Network
Local Channels Removed After Upgrading to Two Hoppers, $240 to Cancel

Dish Network
Lost Pay-Per-View Channels, Top 100 Package Needs Paid Dish Upgrade

Dish 2 Dish Network
Local Channels Down at Every Startup During Colorado Wildfires

Dish Network
Fresno Channels Provided Instead of Local News for Zip Code 93207

Dish Network
Free Local Channels and Installation Offer Later Billed

Dish Network
Dropped Channels, Bill Raised $12 and Starz Offer Removed

Dish Network
Promised credit not received and DVR rate raised

Dish Network
Free Local Channels Advertised but Unavailable, Then $240 Cancellation Fee

Dish Network
Disappointing HD Programming After VOOM Channels Were Removed