Dropship Direct - DSDI
Worst business to business customer service ever, ripoff

Contacted DSDI for wholesale account. I had seen a FEW products and wanted more information and pricing etc. I could not get any info unless I signed -up (free). After I signed up, trying to get hold of these guys was next to impossible. Finally I spoke with "Gerry" who is apparently the mother of all customer service people!

I tried to ask how to get this info he was very impatient, said do this, this and this. And was there anything else-I did not understand what he told me in the first place! After asking several times and not getting help-I said "thank you" and hung up.

Waited a week or so called back got this Gerry guy again. Asked my questions which he sort of answered-then he said I remember you - you hung up on me. I said maybe I did and started to ask my questions—he said" you should close this account" and hung up (payback).

When I called a month later to officially close the account—the guy who answered was very rude. I said I need to close an account—first he said there was no account-I said Gerry must have closed it—he said here it is; I said close it and I started to say why and he hung-up on me!

During the month of no contact I did some more research. I found that discounts on items over $1,000 were 5%, some lesser priced items were discounted at 25-35%. After comparing same items at other wholesalers I decided I did not need these guys. Further dealing with them was going to be a problem

Company: Dropship Direct - DSDI
Country: USA
State: Oregon
City: Portland
Address: 8316 North Lombard Street Ste 428
Phone: 2062025591

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