Comcast
Disconnect Notices Mailed Days After Date, Reconnection Fees Charged

Shops, Products, Services

First off, I take full responsibility for getting into this situation, so any one who wants flame me can just save their typing. Comcast is delaying the mailing of their disconnect notices to generate reconnection fees. Yesterday, the 29th of August I received a notice that my service will be shut off if the don't receive a payment by the 31st. The notice was dated August 23 Tuesday, but it wasn't postmarked till the 26th of August, Friday. In the past I have been subjected to the reconnection fee because the notice was delivered one day, and it was shut off the next day by noon. So keep an eye on you statement dates so you don't get ripped off.


Company: Comcast
Country: USA
State: Florida
City: Naples
Site: comcast.com
  <     >  

RELATED COMPLAINTS

Comcast
Reactivation fees charged despite post-dated check payment arrangement

Comcast
Treated Poorly and Charged Reconnection Fee After Moving to New Town

Comcast
Conflicting Bills and Double Charges After Moving From PA to MN

Comcast
Digital Phone Bill Never Received, Then Reconnection Fee Disputed

Comcast
Switching Rebate Promised but Never Paid

Comcast
Refund Promised Four Months Ago Never Arrived

Comcast
Treated Rudely After Moving, Service Cut Off Two Days Late

Comcast
Billed for Months After Mother's Death Despite Three Death Certificates