T-Mobile
Phone Purchase Counted Against Spending Limit and Service Cut Off

This is not going to be my first stop I am also going to report this to the BBB of Saint Louis. I have been a paying customer since March I dropped my phone and it quit working so when I called them they had informed me that the phone was not insured. So I bought another phone and they put it on my bill but what they failed to tell me is that it would count against my spending min and that's BS.

So I sent my bill like normal the first part of the month so they turned my phone back on. And when they turned it back on I go this message saying that I am nearly over my min again. They must have been charging me while the phone was off. I got to hand it to them they snowed me good. They must not have a billing cycle because I bought a $70 dollar phone and all of a sudden I am behind on my bill. So I called a them and I told them that I wasn't informed about this causing me to loose my service because I put the phone on my bill.

And all he can do is say he is sorry there is nothing he can do after they set this crap up. So now that I want to cancel my service I have to fork out $200 dollars and I can rest assure you I will tell all the T-Mobile customers what this outfit is all about. T-Mobile is a joke once I get out of this contract I never want to be assiociated with this company again.

Company: T-Mobile
Country: USA
State: Missouri
City: Independence

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