Sears
Air Conditioner Failed After One Season, Repair Not Covered
- 07-13-2005
- 3
I purchased an 18,000 btu air conditioner from Sears June. It was used 3 months before the hot season was over. It worked for 1 day this year and then broke.
Sears will not pay to have it repaired, but will charge me a minimum of $98.00 to have it looked at and then parts will be extra. Because I was fairly certain what the problem might be, I ordered the part. They then sent me the wrong part!
What is worse, now I have to pay to have it sent back. I will not recommend purchasing appliances from Sears, they do not stand behind their appliances. 3 months of usage and now broke is sad.
Company: Sears
Country: USA