UPS
Claim denied for insufficient packaging on one of two identically packed cartons

Shops, Products, Services

The claim I filed with UPS has been denied due to insufficient packaging. I filed for 2 ctns which were both packed the same way. UPS paid for damage to the 1st ctn but denied the 2nd ctn. I don't understand they were packed the same way so why not pay on the 2nd ctn? I can not afford the cost of this loss. I paid in good faith for insurance so what is the problem with the 2nd ctn? What can I do to get my money from this claim? Your help would be greatly appreciated in this matter. Please respond to this and thank you.


Company: UPS
Country: USA
Site: ups.com
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