Dish Network
Offer of Four Free Receivers Not Honored, Charged Cancellation Fee

I was interested in getting satellite TV but couldn't decide which company to go with and then all the sudden I get a phone call from a dishnetwork representative with a great offer that seemed too good to be true.
I went ahead with it and I order it. As the representative told me the package offered 4 free receivers two with DVR and 2 regular ones. The channel package was 120 plus starz and the person I talked with guaranteed that my bill would be no higher than $47.50 a month so I was pleased so far.

The installation day came and it was all going pretty good until the installation guy told me that they had sent 4 DVR receivers instead of two first mistake.
Before I knew it the guy was gone and two of my TVs didn't even have service, I also didn't have any of the channels the representative had offered me. I called up Dishnetwork and all they had to say is that the guy that offered me that great deal didn't work directly for dish, he was just a certified representative or something and if I wanted to get the exact service he said I would get it would cost me about 75 dollars.

Of course I said no cuz I obviously got ripoff so I said please come get all this stuff out of my house. I talked to an account specialist and she told me I was not gonna get charge for anything because it is not my fault that was lied to. But now I found out that they charge my credit card for 150 dollar cancellation fee which I feel is a ripoff because I never got any service and I cleared this all 10 minutes after the installation guy left. I hope this will help me or someone else in any way.

Company: Dish Network
Country: USA
Site: dishnetwork.com

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