Scana Energy
Ripoff practices disonest and fraudulent billing Atlanta

After leaving my apartment complex, I called to disconnect all utilities. Scana, however contends that I did not make such phone call, and has billed me for $400.

Although, I explained, and offered the name of the customer service rep. That I spoke with, Scana says that that is not enough information, and insists the charges are mine.

I contend that if Scana exposes themselves to risks such as computer failure, human error, etc, by accepting such transactions over the phone, it is unethical to pass these charges off to the consumer.

I will not be responsible for a bill that is not mine. The customer service reps that I have had the misfortune of dealing with insist that they NEVER experience computer problems, etc. And it has to be a personal issue. S

Company: Scana Energy
Country: USA
State: Georgia
City: Columbia
Address: 3340 Peachtree Road NE
Phone: 4787433247

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