11flowers DBA Flower Shop - Bob Kneel
Ripoff. He attempted to steal and not give refund. HE tried to debit my account 3 times

I ordered flowers for my girlfried on Valentines Day. They never arrived so I canceled my order. Bobby (who I think is the boss there) said I would be credited the next day. When I didn't see my credit I called and Bobby was very nasty so I hung up on him. He then left me a threatning voicemail saying to 'check my bank account' and 'this is your own doing'.

I called my bank and saw that instead of issuing the credit, he actually debited my account a second time! Subsequently, he even had the audacity to attempt a third debit. He is a thief and a liar. I made an apparently irrelevant complaint to the California BBB, which we all know is useless.

Anyhow, this man is a scumbag and a liar. Order flowers from a reputable online florist, not some wannabe small timer like 11flowers.com and Bob Kneel. Good luck and I hope I saved someone some money that is better off wasted elsewhere.

Company: 11flowers DBA Flower Shop - Bob Kneel
Country: USA
State: California
City: Mission Viejo
Address: P.O. Box 4618
Phone: 8005235160

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