National Small Business Alliance, NSBA
My experience has been exactly similiar. Have phone records to support the many phone calls requesting information on this package I was suppose to recieve, but didn't. Many months later I still have more questions than answers. Ripoff
- 01-23-2005
- 1
My experience is similiar to the people in this report. I have been calling for weeks to resolve this matter with nothing more than empty promises. After more than 15 weeks of phone calls I neither have a package or a refund, both of which have been promised. I do have a customer service supervisor's name after many calls to almost the same person, Laquita.
Laquita finally gave me Romy's 800 # (800-350-0577) whose last name is unknown, because of the speed at which she blurts it out on her voice mail. For the last two weeks her voice mail has been full. I have yet to get a return call back from her, however, I suddenly received a letter in the mail stating their company policies of which make no sense to me. It states you have a 30 day evaluation period, yet they removed all of the funds from my account within ten days.
All I want is to speak to a live person and a full refund as I was promised in November plus ten hours of my time at $65.00 per hour, plus phone charges.
Hope to hear from someone REAL soon.
Company: National Small Business Alliance, NSBA
Country: USA
State: District of Columbia
City: 1201 Pennsylvania Avenue NW Suite 300
Address: P O Box 1630 Cathedral City, California 92235
Phone: 8005066722