Mci Worldcom Wireless, Inc
It is impossible to get ripoff mci worldcom customer service to answer in writing

I got an internet offer phone from a vendor in july. It was supposed to be serviced by worldcom.

The service could not be made to work in my area.

I asked worldcom what to do. They said return the phone to the vendor.

I did and asked the vendor to cancel service.

No word from vendor or worldcom until 4 months later a bill arrives in november.

I write worldcom the details and ask that the bill be withdrawn.

No answer excpet a request for the "ups or postal routing numbers".

There were none because they directed the stuff to be sent to the vendor and i sent them first class mail and they were no returned.

I get more bills for service.

I call customer service.

They will look into.

More bills.

I call collections.

They will look into it and post a note in the computer about the dispute.

More bills.

I speak to a supervisor who says to fax him the materials and he will fix it.

He says there is nothing in the computer about the dispute.

I fax the stuff in january.

More bills and a call to me a work no less.

I refuse to speak to them and tell them if this goes on i will have to sue because trying to talk to them or write to them just does not seem to work.

I call customer service.

The folks have no record in the computer of my call and fax with the supervisor, who i learn was in the chicago answer areas (i am in pa) and that i am now speaking with ny city.

Nyc asks that i fax to her with a phone number for her to call back to confirm receipt of the fax.

I do and get no call back.

So, now, i am still posting accruals for services i cannot recieve on a phone that never worked from a company that will not response.

Do you all hear that smothers brothers song in the background about the mobius strip ride in the boston subway.

So i have been telling worldcom customer service people - how can i trust you to deal with anything when you never do what you say you will do and you never answer or resolve my complaint.

Do i have to go to the fcc or court for something this simple?

Let me know your experience and thoughts!

Company: Mci Worldcom Wireless, Inc
Country: USA
State: NEW YORK
City: NEW YORK CITY
Address: P.O. BOX 5211
Phone: 8002548991

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