Tmobile - Laser Communications - Mike Fretillo
Sidekick II Sold for $350 but Receipt Showed $325

I went into the Corona store on 11-21-04 and purchased the T-Mobile sidekick II. The lady told me it was $350.00 so thats what I paid cash. She turned on the unit programed it, then turned it off and put it back into the box for me and I left. She failed to give me a receipt at that time of purchase.

I got home after work to show my wife, she opened the box only to find the screen ink was broken. Not even a hair line scratch on the outside, just inside the screen.

So we took the unit back up to the store the next day due to they were closed that night. Another lady pulled out the receipt from the trash and gave it to us which showed we paid only $325.00. So our question what happened with the other $25.00? They didnt know. Then we asked that they would return the unit or give us a new one. They said we would have to call Mike Fertillo.

We did call him numerous times and tried to get a hold of both T-Mobile and Laser communications but nobody will do anything. We also found out from another T-Mobile store that the unit is only $250.00 with a $50.00 mail in rebate.

Come to find out there is a difference. There is direct and indirect salers. If you go to an indirect they can charge you whatever they want to. I guess also sale you broken merchandise and thats ok too. Indirect can make their own rules while direct have to go by what corporate tells them.

It is now the 23rd and we still have this broken unit that we paid $350.00 for. We still have not got any response from any companys or from Mike himself.

Company: Tmobile - Laser Communications - Mike Fretillo
Country: USA
State: California
City: Corona
Address: 378 Magnolia Ave
Phone: 9515452080

  <     >