Rocket Lawyer
Rocketlawyer.com charging my debit card, plays games in trying to stop the charges. Claims no record of account. Tells me to go to bank and have bank call them to "figure out" whats going on! But keeps charging my account

Spoke to customer service. Young man was rude and short. I asked for help to get his company to stop charging my debit card. I had tried to cancel on line. Did not work. I called their help line... Bad idea..., he told me that my account had been canceled a year ago and I was wrong! I told him I have a copy of my bank statement showing a fresh charge. He talked to me like I was old and stupid. He then told me to go to my bank and have them call his company to figure this out... Wow... Here is a company offering help to the public and they are just as bad. I told him that I "guess I should just close my bank account"to stop the charges. He then said "yea maybe you should... I hung on him at that point.

Company: Rocket Lawyer
Country: USA
Site: rocketlawyer.com

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