FreeShipping.com
Unauthorized $12.97 Monthly Bank Charge, Doubled in August

IC * FREESHIPPING.com is charging my checking account at least once a month, sometimes more, $12.97 per month, without my consent.

When I attempted to find out what they were charging me for (about 2 months ago), I called the 800 number listed on my bank statement (there is no number on my most recent bank statement). I was told that I was paying a monthly service charge to access all files and records on "Ancestry.com," though I do not recall ever registering for that site. I asked them to cancel my account and give me a credit for any previous charges, as I never accessed their site!

I apparently did not notice the recurring charge on my August statement; however, I just got my September statement and the charge is there. I pulled my August statement and found that my account was charged twice in August.

Since there is no longer a phone number listed, I did a Google search for "IC * FREESHIPPING.com" and was led to a complaint, where I learned about the fraud this site is getting away with!

I would like to know how they got my bank account information. My statements usually show the last 4 digits of the debit card used or the check number, etc., but for this charge it does not state how the money is being paid to them, it just is!

Company: FreeShipping.com
Country: USA

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